Covid 19 Guest Safety
We encourage everyone to make use of our Guest Login where we have a wealth of local information available.
To create a login, simply go to our Guest login page on our website and follow the instructions to register.
You will need your booking number which you will find at the top right corner of your booking confirmation.
Day of Arrival
On your day of arrival, the key to the cottage will be left in a lockbox outside. The code to the lockbox will be emailed to you a few days before your arrival, along with detailed directions on how to find your cottage.
With all covid 19 restrictions being lifted in the UK, we are no longer legally obliged to “double clean”. We wish to let guests know that we will continue to use our eco-cleaning products that kill envelope viruses at rates of 99.999%. One of these sprays will be left in each cottage for you to use if you wish.
If you would like us to double clean and revert back to our meticulous Covid 19 cleaning procedure before your arrival, please let us know and we will be
happy to do so!
We have now returned items such as books and DVDs that were previously advised to be removed. Our welcome trays with a selection of different teas and coffee have also returned.
Please do not use harsh chemicals or bleach down any of our sinks, toilets or drains as this is very harmful to the environment and our septic tank. Please use our eco-cleaning products provided that conform to W.H.O recommended EN 14476, EN14675 and BN 1276 products with kill rates of 99.99% and 99.999%
Feeding the Animals
We no longer have social distancing in place when feeding the animals, and all families are invited to come to feed every day. If you would like to feed the animals with just your family, please let us know and we will be happy to do so!
As always, we still ask all guests to wash their hands after feeding the animals at our outside warm water hand wash station.